PatronEdge provides Mystery Shopping and consulting services to help businesses train their staff to to provide guests with the best experience possible.
Our reveiws are very detailed. You can really sink your teeth into them allowing you to really check the pulse of your business.
At this time we work primarily with ski resorts, hotels, restaurants and bars but are expanding into retail, grocery and golf courses. Basically, any business who has employees that deal with customers is a potential client.
At PatronEdge, we help our clients get an edge on their competition and keep their clients coming back.
Clients - PatronEdge provides business owners/managers objective, detailed evaluations from the patron's perspective, giving them an edge on their competition.
Evaluators - Opportunity to help businesses succeed by providing detailed evaluations doing the things that you love to do.
Business Opportunity - The ultimate business opportunity for people with a good sense of business, entrepreneurial spirit and a passion for helping businesses succeed in a work environment that is fun and rewarding by your own design.
Complimentary Training - Please go to the "No Cost Training" page for details.
Ski resort specific material to help ski resorts prepare for this season. Audio training as well as email training newsletters. Please note that the food service training also applies to the related departments at ski resorts.
- Phone training to turn callers into clients.
Food Service Training
Many of the topics came from our presentation at the recent New England Food Show that was held in Boston this past March.
- Best Practice - Using Any Customer Feedback to get from "Good" to " Great".
- How to make money using services like Groupon, Restaurant.com, Living Socical, etc.
- Preventing and identifying fraud and integrity issues.