PatronEdge offers complimentary training via conference calls to owners and managers in the hospitality business with a focus on ski resorts, restaurants and bars. Some of the topics came from our presentation at the New England Food Show that was held in Boston this past March.
The links to the calls are at the bottom of this page.
Program Introduction - This is important to listen to first. It is only about 4 minutes and you will still get credit.
Using ANY feedback to get from "Good" to "Great".
How to make money using services like Groupon, Restaurant.com, Living Social, etc.
Preventing and identifying fraud and integrity issues.
Ski Resort Training - Turning callers into clients.
You can listen to these calls by clicking on the below links. At the end of each call, a code will be announced that can be used by any ski resort in the United States and restaurants that are located within an hour of Boston. If participants email that code to firstname.lastname@example.org, the restaurant / ski resort they represent will get $25 off a future review. One $25 discount per business per topic. Please note that this special is only offered to ski resorts in the United States and restaurants located within an hour of Boston. We really want to help businesses create a "Win - Win - win" situation.